Privacy Policy

Effective date: 1 February 2026

JL Online Accounting Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website or contact us for accounting services.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal details such as name, email address, phone number and postal address
• Business information including business name, structure, registration details and financial records
• Tax and accounting data such as VAT numbers, tax returns and payroll information
• Website usage data including IP address, browser type, pages visited and cookies

2. How We Use Your Information

We use your personal data to:

• Provide accounting, bookkeeping and tax services
• Communicate with you regarding enquiries, services, deadlines and updates
• Meet legal and regulatory obligations (including HMRC requirements)
• Improve our services, website functionality and user experience

3. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Contractual necessity – to provide services you request
• Legal obligation – to comply with UK tax and accounting laws
• Legitimate interests – to operate and improve our business responsibly

4. How We Share Your Information

We may share your data only where necessary with:

• HMRC or other regulatory authorities when required by law
• Trusted service providers such as accounting software, secure cloud storage or IT support
• Professional advisers including legal or audit professionals

We do not sell your personal data to third parties.

5. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil contractual and legal obligations
• Comply with UK tax and regulatory requirements (typically up to 7 years)

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, misuse or disclosure.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain types of processing
• Request data portability

To exercise your rights, please contact us using the details below.

8. Cookies

Our website uses cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

JL Online Accounting Limited
Email: info@jlonlineaccounting.com
Phone: +44 7743 301209
Website: https://www.jlonlineaccounting.com